Title: The Design Challenge
Summary:
This chapter is about the design of products, and how the designs evolve. This happens between the old model and the next model. One of the challenges is that the next model is already in the design process before the prior model is even released. The chapter discusses the evolution of design of the typewriter and keyboard. Also the chapter discusses how designers think of themselves as typical users even though they are not.
Discussion:
The design process and evolution is a very important one. A product may be amazing, but if it is not designed in a way that average people can use it, then it will not be successful. The different keyboard layouts were interesting. I thought typing was difficult on a qwerty keyboard, but when I saw the Dvorak keyboard, I was astonished.
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